Client Overview
Elai.io is a leading AI video generation platform that allows users to create professional videos with digital avatars from plain text, serving a broad range of use cases in marketing, education, and internal communications.
As its user base rapidly expanded globally, Elai.io faced critical challenges around content moderation, age verification, and ensuring compliance with ethical and legal standards. They partnered with Aigentora, a responsible AI consultancy, to proactively solve these problems.
Challenges
Age Validation Issues:
The platform lacked a reliable mechanism to ensure that users were above the legally required age, exposing the business to compliance risks.Preventing Misuse for Vulgar/Adult Content:
Despite guidelines, some users attempted to misuse the platform for generating explicit, offensive, or pornographic videos using AI avatars.Digital Avatar Misuse Risk:
There were concerns that users might manipulate avatars to resemble celebrities, politicians, or public figures—potentially leading to defamation or legal action.Account Abuse and Bans:
Repeat offenders and bots were creating multiple accounts and violating usage terms, requiring automated moderation and blacklisting mechanisms.Security Gaps:
Platform vulnerabilities could be exploited to bypass filters or hijack avatar creation flows.


Solutions Implemented
1. AI-Powered Age Verification System
Integrated facial analysis and document-based verification APIs to validate users’ age at the point of registration.
Optional privacy-preserving methods (e.g., selfie-based estimation) for non-KYC regions.
2. NLP and Video Content Filtering Engine
Deployed custom Natural Language Processing (NLP) models to analyze video scripts before generation.
Developed a proprietary detection layer for identifying keywords, phrases, and narrative patterns associated with vulgar, hate, or NSFW content.
3. Avatar Similarity Checker
Implemented a facial recognition model to compare generated avatars with a global celebrity and political figure database.
Automatically flagged avatars with a >75% resemblance to restricted figures to prevent defamation or deepfake use.
4. Customer Behavior Monitoring & Blocking System
Built an AI-based behavior monitoring engine to detect account misuse patterns.
Suspicious activities (multiple account creation, rapid content generation, flag threshold crossing) led to automatic flagging or blocking of users.
Maintained a secure blacklist and re-verification flow for repeat offenders.
5. Security Enhancements
- Implemented rate-limiting, bot detection (via reCAPTCHA + behavior biometrics), and endpoint hardening.
- Encrypted all content review pipelines to prevent sensitive content from being accessed or leaked.
Aigentora’s proactive AI solutions and ethical oversight helped us regain control over our platform. They brought in a layer of security and integrity that our fast-scaling platform critically needed.
CEO, Elai.io
Key Outcomes
With Aigentora’s strategic involvement, Elai.io reinforced its commitment to safe, ethical, and legally compliant AI video creation. These improvements not only protected the brand’s reputation but also opened up new partnerships with enterprises that demand strict content integrity.
- Underage user account creation is <1% verified.
- Platform trust score is now 9.2/10
- Repeat offender re-registrations cut down by 85%
attempts!
misuse incidents!
get in touchWe are always ready to help you and answer your questions
Call Center
Our Location
1205, Pehel Lakeview, Ahmedabad, GJ, India